Bad experience never again Trademore it just Verizon company they don't even know what they are doing I send my iPad pro 12.9 6th they received over 2 week working days so that's mean about 20 days ago they never send my device back or send me the funds

I sent 2 phones and a watch in… I sent 2 phones and a watch in February, the boxes arrived really quickly . I took them to UPS after 3 weeks I sent an e mail for a status. The web site was still showing not received . The e mail said they had then and the were behind. Then I got paid for a phone week later paid again for the watch. Now the last phone is still showing received on the web site. I had another e mail saying the would update me by the 27th March. Still nothing. I full appreciate when a company gets behind but poor feedback and not hitting your own targets is not acceptable. So come guys feedback to your customers and stop accepting more phones than you can process.

My 1st time experience. Instructions were pretty clear, I received the packaging materials and instructions as stated. It took about 2 weeks from the day I mailed the box to when I received an email with an e-credit card for the amount I expected. That's the only thing I didn't like, I would have preferred a check or a prepaid credit or debit card that I could use anywhere. How do you buy something on line for exactly $23?

a wonderful website! my aunt helped her daughter buy a phone off from trademore, so i bought a phone (iPhone 12 pro max) to see how it is. i got the excellent condition, 256 gb, and unlocked and it came perfectly! just like they said, it did come in within 2 business days through fedex. i suggest if you do order it, have someone be at your home for you so when fedex delivers your phone they’re able to sign it off for you. i will be definitely ordering more iPhones for cheaper prices on trademore!!

Slow and unhelpful customer service The apartment number was not included in the shipping address. They stated that they couldn't change it, and FedEx will now not deliver it and will not let me pick it up from them. There is no number to call Trademore to talk to someone, and I have no way of fixing this without my device being sent back to them... so frustrating