GNC has to be the biggest rip off of… GNC has to be the biggest rip off of any supplement company out there. Blasting my emails with “discounts” meanwhile nothing states it’s in USD funds while I am in Canada. Since when do US supplement companies offer free shipping to Canada? Oh ya ones that are charging 40% more per product. And conveniently unable to process returns. Not to mention two separate transactions went through on my account. I order online regularly and I’ve never been more unhappy with an online purchase in my life! Take your supplement shopping business to BodyBuilding.com

Worst customer service I should've read the reviews before ordering online. This is the Worst COMPANY I have ever seen. Ordered 9 items online , only received 3 of them. When I called to let them know , they kept telling me that they have to investigate to see what happened. They couldn’t do anything else. I kept getting different people with the same exact script. I felt like they were just trained to say the same exact b.s. No help at all. I haven’t received the missing items or a refund. This company is scam ! Do not order anything from them.

:((((( Recently I bought the women stress relief multivitamin coz i very stress lately. Then i saw this multivit box say that can help to make me less stress, so i try lor. Its been like 3 wks already but my stress nvr go down leh, i feel like its a waste of money and its prob unlikely that i would buy again.

Placed an order on GNC website Placed an order on GNC website. I ordered 4 items but only received 3. While I managed to get a refund from the chat agent, she told me only for this time and next time there will be investigation. I don't like to be treated as a thief. It's a simple order of 4 items of the same product, you missed one, then a refund is expected. If I have to jump through hoops to make your mistake right, I will never order again.

Customer Service is worthless. I've purchased in stores for years now. No real issues there as they have what I need. However, my partner will sometimes go in for me so I've had two email accounts on record for them. No big deal. One time in-store shopping I decided to purchase the pro plan. The associate rang me up and supposedly attached the pro plan to an account based on the phone number, and that was that. Months later when trying to restock and use the Pro Plan it was NOT attached to either account. I emailed CS they said they'd consolidate my accounts, and attach the plan as they saw I did purchase it. In between the 48-hour waiting periods of CS reply, I just went to the store. Now months later I still have no Pro Plan access, loss of points due to the consolidation, and 4 CS associates who cannot return an email trying to get it resolved. Moral of the story: if you shop in-store it's fine. If you need to rely on them for anything outside of that you're better off just going entirely elsewhere. Their CS is absolutely worthless.