Online ordering is a joke Should of read reviews beforehand. Long time GNC member but I've always purchased in store. 1st time I ordered online as they didn't have what I needed at the storefront. I paid extra for overnight shipping on a $200 order. This was on a Monday, Cut to Thursday and its still not shipped. I received a refund on the shipping cost only after calling to complain. It is now Friday and STILL not shipped. Why even offer expedited services and you cant fulfill them

GNC has to be the biggest rip off of… GNC has to be the biggest rip off of any supplement company out there. Blasting my emails with “discounts” meanwhile nothing states it’s in USD funds while I am in Canada. Since when do US supplement companies offer free shipping to Canada? Oh ya ones that are charging 40% more per product. And conveniently unable to process returns. Not to mention two separate transactions went through on my account. I order online regularly and I’ve never been more unhappy with an online purchase in my life! Take your supplement shopping business to BodyBuilding.com

Do not use this company Do not use this company, they only care about making money. I accidentally ordered an incorrect item, but even though I contacted the customer helpline immediately, they were not able cancel. Returns are at the customer’s expense, so cost me almost as much as the actual product to return the item. I am still to receive a refund, but won’t be surprised if there is some other reason why they decline the refund. You have been warned!

Currently deployed in Iraq and tried to… Currently deployed in Iraq and tried to make an order from GNC because they had buy 2 get one free sale. They preceded to cancel have my order with no explanation why and immediately after the did that I tried to get them to cancel the rest of my order and they refused to. The items I was supposed to get for free were among the canceled items so they didn't even honor their sell. I will never order from GNC again.

Pathetic Customer Service A wrong parcel was delivered to my place against a prepaid delivery. This, against a proper OTP verified system. I have been a repeat customer of the franchise but the customer care apathy & outright dismissiveness is appalling. I should not have been holding on to someone else's parcel if the delivery would have been so accurately OTP based. Strongly advise against placing any prepaid order with this franchise as the post sales support is virtually non existent.