Pathetic Customer Service A wrong parcel was delivered to my place against a prepaid delivery. This, against a proper OTP verified system. I have been a repeat customer of the franchise but the customer care apathy & outright dismissiveness is appalling. I should not have been holding on to someone else's parcel if the delivery would have been so accurately OTP based. Strongly advise against placing any prepaid order with this franchise as the post sales support is virtually non existent.

:((((( Recently I bought the women stress relief multivitamin coz i very stress lately. Then i saw this multivit box say that can help to make me less stress, so i try lor. Its been like 3 wks already but my stress nvr go down leh, i feel like its a waste of money and its prob unlikely that i would buy again.

cheated I bought the Multivitamin 50 plus from GNC, hoped it can help improve my memory like the bottle label said. The bottle even had warning for who cannot eat the vitamin just like for medication so look very credible mah.. After three months of consumption, I still do not feel that the vitamin helped to improve my memory.. I feel very cheated by the bottle packaging.

Canceled my order, but haven't refunded my payment. I ordered from GNC on December 23rd. My product never showed up, though GNC inquired about how I liked the product that I never received. Reviewing the tracking, the product was returned to GNC. I inquired about it. Was told that the product was damaged in shipping. Instead of sending me replacement product, the said they had cancelled my order and were refunding me my money. I asked them to resend the product rather than refunding my payment. They said, "it was against company policy" to do that. Now, nearly three weeks later, I still have not received my refund! I called and was told it takes ten days to two weeks to be refunded. This company is a joke! I will not be dealing with them ever again.

Fix your website payment system Fix your website payment system. I can’t place order on the website, tried with several credit cards, all can’t went through. I checked with my card issuer and there’s no hold or any issue. GNC chat agent always saying my card has issue and cannot provide any further instructions or assistance.