Functions as expected but needs Alexa! Functions as expected but needs Alexa! Or at the very least...IFTT. Also software doesn’t always report locks and unlocks.

Beautiful design meets horrible battery… Beautiful design meets horrible battery life. I read ALL the complaints about abysmal battery life but still bought this expensive paperweight. Battery lasts only a couple weeks and support is zero help. A month of troubleshooting and when they could not find a solution they closed the support ticket. Ive owned this lock for just a year now and have been locked out of my house twice due to arriving home to find a dead battery.

This is a great product!!! I really like the functionality. The small signature (really zero) is a great feature. It tends to be slow at times. I should always be able to lock and unlock faster than me putting in a key. There should also be custom automatic functions based on who's phone is closest to the door. I like the door to lock after me, my wife does not. Overall this is a fantastic product and with updates will be a 5 star product hands down

Lock red more power to not jam -

I had a great experience from start to… I had a great experience from start to finish. Level representatives were always responsive and patient when I required assistance with purchasing and installation. I am using my lock at my office and love that I can check the lock's status anytime from anywhere.