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Trustify360 - Default Title

Level Lock

Redwood City, United States

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3.00

Based on 17 Reviews

11.76%

35.29%

17.65%

11.76%

23.53%

About Level Lock

Introducing Level Lock, the world's first invisible smart lock – designed to install inside your door in 10 minutes to transform your existing deadbolt.

Contact Info

Redwood City, United States
info@level.co

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Technicians didn't know what they were… Technicians didn't know what they were doing installing. Were on the phone nearly 2 hr just to install lock and thermostat. Thermostat doesn't work, keeps resetting to HEAT 84 F. No manual available, no app provided, we have no way to keep our service animals safe without the fear of them dying by heat stroke because of a failed system. No corporate contact provided, no support for product, no system administrator to talk with. They don't care about the disabled or their service animals. Very unprofessional company.

Horrible customer service! I ordered Level Lock Touch+ Connect on October 01, 2023, and received Level Lock Touch. The return tracking number shows delivered, yet they refuse to issue a refund. It was the worst customer service experience in my life. Ref.: Order 36278

Level Lock

About Level Lock

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Contact Info

beancounterz

Dan