Terrible customer service I ordered an Apple Watch case from the otterbox online shop 3 weeks ago. As I confirmed the purchase the page froze. The full amount was deducted from my bank account, but I received no confirmation email. I have sent 4 emails to their customer support but only received an automated email that says that someone will be in contact within 72 hours. It’s been 3 weeks and no one has been in contact. For such a big company otterbox has terrible customer services.

0/5 customer service I got bombarded with "save $10 on purchase of $20" emails. When I tried to use it for a $120 dollar order it didnt work. So I called and the women couldnt figure out my 5 letter adress so she hung up on me. I called 2 more times before my order was finally made and they took payment. 10 days later nothing came so I called and apparently they took my money and didnt ship it because they didnt have my address. (They made me verify my identify using my address at the beginning of the call). Terrible company with terrible customer service spend your money elsewhere!

I wish like others I read they reviews… I wish like others I read they reviews first. I unfortunately purchased the wrong product and wanted to return the phone case. What they don't tell you that you have to return the case to Hong Kong at your own expense, which in my case it half the price of the product. Usually companies like this have depo in countries of the purchase to make returns easier. NOT OTTERBOX

Case was not good quality Case was not good quality for the money, wish I'd of read a review first before buying. Z fold 5 defender xt, cheap brittle plastic , not a nice feel. 40£ high price, thought it would have a premium feel it doesn't

Screen protector film for S23 Screen protector film for S23 is absolute garbage. Instructions aren't clear, the various tabs and covers attached to the film don't come off properly when trying to install and the result was about as smooth as the surface of the moon. Went in the bin. Ridiculously expensive for what it was and a high standard delivery charge.