Avoid at all costs I had an appointment for my dishwasher to be repaired from 9am-1pm. The repair man called me at 8:57, but I was in a meeting with a professor that ended at 9am. I called back at 9:10 (only about 10 minutes later). When I called back they told me I had 'missed my appointment'. How on earth could I have missed my appointment from 9am-1pm having called back ten minutes later? I called two different agents to see if any of them could help. The first agent told me they had tried to call the repair man and he hadn't picked up, the second agent told me the repair man said he refused to come. When I asked the second agent to speak to the manager she told me the manager wasn't available. She said Id received a call back from the manager but I never received one.

Poor delivery and installation I bought a stove… Receit no 0010405424 I bought a stove on 1/12 that was delivered on 1/20 by Ryder. The two men refused to make the installation despite the fact that I could show them my reciept specifying that installation and haul away was included in my order. I protested and wrote my protest on the slip they wanted me to sign. They were unfriendly and rude too.

Inconvenient I was inquiring about a twin size bed. The process was long and I wasn't given proper attention. The salesman kept answering the phone while I was waiting. After all was said and done the wrong bed was delivered. A much cheaper mattress. I had to go back to the store and the manager said oh the other mattress is 80.00 more. They like to play games. I was nothing but polite and patient. I didn't appreciate there tactics.This isn't how to keep a regular customer or good recommendations. Unprofessional.They won't be seeing me again !

Horrible customer service First delivery was rescheduled! All 4 items were ok board ! They changed it from Friday to Monday , Monday cMe and only 2 items were available! Install crew was prompt and courteous, however brand new refrigerator works in refrigerator side however freezer does not work! Customer service wait time is 30-50 minutes every time I call !totally dissatisfied !!! Last time I, or any family member will EVER! Buy here again!

I bought a refrigerator they everything… I bought a refrigerator they everything was ok the delivery was in 3 days waited on the delivery and they didn't show up i called and they said that the refrigerator wasn't in stock when they had told me it was they had to give me another refrigerator now I bought a washer and dryer and the delivery was for today guess what they didn't show up for this delivery either because they are saying that the washer and dryer is not in stock either it's false advertising they selling things that they don't have in stock