Verizon is driving me crazy right now Verizon is driving me crazy right now. Expensive and terrible services. I lost services and could not use even GPS when I’m driving. Some of my calls goes to voicemail directly without ringing. I spoke to them since January but they did nothing about it. I subscribed for $15 unlimited international call but they still charge me for making international calls, $15 international calls on Cricket, AT&T and others are unlimited without any more charges. When I called to get it waive the supervisor refused, the agent offer me 50% and when the supervisor came online he said No more 50% and very arrogant and disrespectful, his name is Spencer with badge number 119846.

Been a Verizon customer for over 25… Been a Verizon customer for over 25 years. Multiple lines. Bought a new Pixel 8 one month and ten days ago and the wireless antenna is bad. Just spent over an hour on the phone with a tech and no solution. However, they will give me a refurbished phone in trade. Thanks a lot. Threw away $700.00 Have to find a new carrier but afraid none of them really care.

Customer service is beyond horrible Customer service is beyond horrible. I have tried to change phone service from a business account to personal account since I am retired. It has been going on for 3 months with long hold times, a change that they told me would take 24 to 48 hours. To the point that Verizon is totally not a company I will ever use age again for cell service. By the way, the change has still not been completed.

The worst company in the world The worst company in the world. They have no customer service. They have no review or management process. There is no way to make complaints. They are just out right rude rotten and thieves. They make claims like unlimited service that does not exist. They overcharge your account and than say you have a credit. I have been a customer for over 18months and every month they get worse than the last. And there answer to everything is we discontinued that plan and we have a new one that is only 5 dollars more a month. Rotten rotten rotten

A Kafkaesque Nightmare Customer service is a Kafkaesque nightmare of unnamed voices, typing inaccurate notes into a system. They didn't keep an installation appoinment and told me they changed the date, as if my entire life was nothing more than waiting for them. Then Big V's best customer reaction - shut off service.