Don't do it! Biggest mistake I've ever made Don't do it! Just don't. They are friendly and helpful until you sign up then your bill is screwed up and they promise if the credit isn't on this bill it will be on the next one and its not. You think you will save money by switching you won't. It will just cause you alot of stress and anger. And your equipment still wont work. Thank you Denise for NOTHING

Rip off company Rip off company, charges fees I did not expect. I wanted a new phone for an existing phone I owned from Verizon, spoke with a representive a foreign country she took my order. I was charged for activating a NEW Phone Line and other fees !! All I Wanted Was A NEW PHONE. Verizon refused to refund me they said I ordered a new line !!! On the phone for 3 hours and I got No where. I have been paying $200 a month and this sheister company messed up my bill and continues to charge me fees something I did not purchase.

Maybe worse than AT&T on customer… Maybe worse than AT&T on customer service. Right off the bat I order the phones and specify that I need the phone tomorrow. “Not a problem. We’ll just do next day shipping.” Charge me 15 dollars and turns out that that’s next business day shipping. It’s $20 for next day shipping on Saturday and you’ll have to cancel your entire order and start over if you want it tomorrow. They suck!!!!!!!

Customer service is beyond horrible Customer service is beyond horrible. I have tried to change phone service from a business account to personal account since I am retired. It has been going on for 3 months with long hold times, a change that they told me would take 24 to 48 hours. To the point that Verizon is totally not a company I will ever use age again for cell service. By the way, the change has still not been completed.

Verizon is driving me crazy right now Verizon is driving me crazy right now. Expensive and terrible services. I lost services and could not use even GPS when I’m driving. Some of my calls goes to voicemail directly without ringing. I spoke to them since January but they did nothing about it. I subscribed for $15 unlimited international call but they still charge me for making international calls, $15 international calls on Cricket, AT&T and others are unlimited without any more charges. When I called to get it waive the supervisor refused, the agent offer me 50% and when the supervisor came online he said No more 50% and very arrogant and disrespectful, his name is Spencer with badge number 119846.