Evan
GBExcellent customer service Excellent customer service! I had some confusion and mix up on my part when ordering my frame but after reaching out to customer support they responded quickly, helped me through the ordering process, and promptly issued me a refund on my first order. I haven't received the frame yet (just got order straightened out), but the support has been great!
Jeff Cramer
GB10/10 Customer Support - Crystal For some reason about 2 months after receiving my item it stopped working. I emailed customer support and Crystal got back with me the day after. I sent her video proof of it not working and she immediately offered me a refund/replacement. All within 2-3 days of when my item stopped working. 10/10 customer support. Product was amazing until it stopped working but no worries since I’ll be getting a free replacement!
Liz Aouad
GBGreat service! We reached out to the team via a robot chat box to ask for a gift receipt to be used in our order instead of a normal receipt (as it's being sent directly to the recipient). I didn't expect someone to reach out that they've completed the request since I was typing to the chat last night (after hours) but they completed it & emailed me this morning with confirmation. So helpful!
Joseph Gamella
GBAwesome Customer Service This was my first purchase with Infinite Objects, and unfortunately when my frame arrived it was defective and wouldn't stay on. I reached out to the company and they were extremely helpful, offering to send a return label so I can ship back the frame for an repair or exchange. Once I returned the frame, they kept me up to date the entire time and told me they are sending a brand new frame that replicates the original frame they sent me. The new frame arrived shortly after that and works perfectly. The customer service alone has me sold to be a returning customer.
F Limbourg
BESuper fast delivery and high quality Super fast delivery, only 4-5 days from USA to Belgium. High quality product. This is the Frame 3.0 🔥 This is not my last purchase as i’m really fan of Infinite Objects work and i need such quality for my beloved NFT epic pieces ! Thanks Infinite Object for the amazing customer experience that i can’t find nowhere 🤩