Hook P
TH5 stars for Amazing customer support. 5 stars for customer support. I originally received my NFTs on an infinite objects as a present. However the device came faulty and would not work properly, my initially impression was bad. However! Once I reached out to the support team they were amazing and most helpful. They arrange a DHL prepaid pickup all the way from Thailand to their office in USA and I received a new device back to my door within a week hassle free! Would definitely recommend to friends.
Andie Andie.segal@gmail.com Segal
GBPrepare to be wowed! First of all, this product is amazing! If you choose one of their designs or create your own, your object is unique, great quality and super cool. Customer service was responsive, efficient, and so helpful! These objects will be part of my gift-giving for years to come!
Amanda T
GBA Great Gift and Attentive Customer Experience These video frame are charming and make the absolute perfect gift. After we put our dog down, I ordered one for my husband with a video of our pup fetching a ball. He loves it and everyone that comes over comments on how cool it is. When the display stopping working, they were easy to communicate with and replaced the defective object seamlessly.
Delaney
GBGreat product, great customer service! Crystal went above and beyond to assist me in a timely manner. I loved the product but was disappointed to realize I ordered the wrong size. As a made to order product, I assumed a return might not be possible, however, the return process was super easy. So excited to get my frame back! Great product and great customer service!
Frank S
GBI had made a mistake on the shipping… I had made a mistake on the shipping totally on my side....Crystal B was super helpful in correcting my issue. She even followed up and made sure everything was perfect before re sending the item. One of the best customer service experiences I have had recently.