Exceptional & Exemplorary This company exceeds exemplary customer service. I had cause to contact them (my own mistakes) on 2 occasions. Response was extremely quick and over and above customer services. Delivery (from USA to UK) was extremely quick and competitively priced. Quality was high. I cannot commend them highly enough. Many thanks

10/10 Customer Support - Crystal For some reason about 2 months after receiving my item it stopped working. I emailed customer support and Crystal got back with me the day after. I sent her video proof of it not working and she immediately offered me a refund/replacement. All within 2-3 days of when my item stopped working. 10/10 customer support. Product was amazing until it stopped working but no worries since I’ll be getting a free replacement!

Great service! We reached out to the team via a robot chat box to ask for a gift receipt to be used in our order instead of a normal receipt (as it's being sent directly to the recipient). I didn't expect someone to reach out that they've completed the request since I was typing to the chat last night (after hours) but they completed it & emailed me this morning with confirmation. So helpful!

Excellent customer service Excellent customer service! I had some confusion and mix up on my part when ordering my frame but after reaching out to customer support they responded quickly, helped me through the ordering process, and promptly issued me a refund on my first order. I haven't received the frame yet (just got order straightened out), but the support has been great!

I had made a mistake on the shipping… I had made a mistake on the shipping totally on my side....Crystal B was super helpful in correcting my issue. She even followed up and made sure everything was perfect before re sending the item. One of the best customer service experiences I have had recently.