Customer service I was having some issues getting an NFT framed. I reached out to customer service and the process went really slow, but after reminding them a few times to get back to me they hopped on a personal call with me and fixed the issue (the issue was with Metamask). The video frame that I ordered came in super quick too even though I'm in Europe <3

Excellent customer service Excellent customer service! I had some confusion and mix up on my part when ordering my frame but after reaching out to customer support they responded quickly, helped me through the ordering process, and promptly issued me a refund on my first order. I haven't received the frame yet (just got order straightened out), but the support has been great!

A Great Gift and Attentive Customer Experience These video frame are charming and make the absolute perfect gift. After we put our dog down, I ordered one for my husband with a video of our pup fetching a ball. He loves it and everyone that comes over comments on how cool it is. When the display stopping working, they were easy to communicate with and replaced the defective object seamlessly.

Prepare to be wowed! First of all, this product is amazing! If you choose one of their designs or create your own, your object is unique, great quality and super cool. Customer service was responsive, efficient, and so helpful! These objects will be part of my gift-giving for years to come!

10/10 Customer Support - Crystal For some reason about 2 months after receiving my item it stopped working. I emailed customer support and Crystal got back with me the day after. I sent her video proof of it not working and she immediately offered me a refund/replacement. All within 2-3 days of when my item stopped working. 10/10 customer support. Product was amazing until it stopped working but no worries since I’ll be getting a free replacement!