Dahylin Allen
GBA moment that I treasure I really love being able to see a video of my kids daily. It's something special because I know they won't be this little forever. It's making a stop in that particular moment in time. Very beautiful!
Jeff Cramer
GB10/10 Customer Support - Crystal For some reason about 2 months after receiving my item it stopped working. I emailed customer support and Crystal got back with me the day after. I sent her video proof of it not working and she immediately offered me a refund/replacement. All within 2-3 days of when my item stopped working. 10/10 customer support. Product was amazing until it stopped working but no worries since I’ll be getting a free replacement!
Delaney
GBGreat product, great customer service! Crystal went above and beyond to assist me in a timely manner. I loved the product but was disappointed to realize I ordered the wrong size. As a made to order product, I assumed a return might not be possible, however, the return process was super easy. So excited to get my frame back! Great product and great customer service!
Hook P
TH5 stars for Amazing customer support. 5 stars for customer support. I originally received my NFTs on an infinite objects as a present. However the device came faulty and would not work properly, my initially impression was bad. However! Once I reached out to the support team they were amazing and most helpful. They arrange a DHL prepaid pickup all the way from Thailand to their office in USA and I received a new device back to my door within a week hassle free! Would definitely recommend to friends.
Joan Ulmer
GBCreating a family heirloom. I am always skeptical about buying from sites I see in Facebook ads, but I did my research and made a purchase. I used a family video and was going to give it as a gift, but my husband and I loved the final product so much, we kept it. I bought the smallest one with the bamboo frame since this was an “experiment.” My next purchase will be larger and lucite. The quality of all components (reproduction, frame and even the wire) were excellent and the result is a one-of-a-kind treasure. The customer service was prompt and professional.