An absolute bait & switch scam for their subscription An absolute bait & switch scam that suddenly limits you to 100 images unless you subscribe. I have had several playlists since I bought it while it was advertised over the holiday season until a app update for "fixing bugs" came out that cut me off completely. I cannot believe companies can get away with dishonest operations. Stick with other products where you can get your money's worth and probably has a better app.

5 stars for customer service 5 stars for customer service. I needed a replacement remoted and contacted via the website. Communication was clear and prompt. Replacement remote arrived in a few days, no questions, no cost. Well worth calling out good service when we see it.

The product is amazing and we never had… The product is amazing and we never had any issue since we bought but suddenly when there was issue and product was out of warrantee I was worried that it will cost us the product failure price. I got in touch with CS team at Nixplay and their team member (Par and Mary) were able to sort out and resolve the issue within short span. I must say I have not seen this level of support with any other brand.

I’ve been very pleased with my… I’ve been very pleased with my digiframes. But even more impressed with their technical support. I recently discovered that a number of photos weren’t showing. Turned out to be too high resolution. I was told how to resolve the problem, was sent links to helpful websites and hey presto, problem solved. They were extremely helpful

Order not dispatched Order not dispatched, no response from customer support - I have been charged. Tried emailing and using chat - what can you do ?