Bait and switch, shame on Nixplay Like many others posting here, although I have had issues with their randomizer showing some photos but skipping others, I was recommending the product because there was no other product that did what I wanted. And now, they change the rules, suddenly you have to pay their monthly fee to get the feature that I bought it for in the first place, which was then free. Very poor decision.

Excellent customer service I bought my frame a few years ago and love it. I have thousands of photos on a USB playing all day and visitors to the house always comment on how good it is. But I killed the remote for it when a reed diffuser accidentally got knocked over. Customer services were brilliant after I emailed them. They sent out a new remote, no charge, and it even had a battery in it. Five star service thanks.

Doesn't allow upload from Microsoft One… Doesn't allow upload from Microsoft One Drive cloud storage WHICH IS STUPID!!! As a Software Tester for Microsoft for 7 1/2 years and a few more years in the private sector all they have to do is use the operating system's Open File dialogue and instantly get access to all different types of sources like Microsoft One Drive... But these dummies reinvented only a quarter of the wheel WHEN THEY COULD HAVE JUST USED THE ALREADY COMPLETED WHEEL!!! I'M SO SICK AND TIRED OF STUPID SOFTWARE!!! And there customer service is ONLY chatting... Why are companies not doing real tech support??!? It takes forever to get through all of the issues texting!! And then the customer service reps get upset with the word STUPID and tell me not to cuss.... STUPID IS NOT A CUSS WORD but an excellent representation of these companies!!!

You have done me a great disservice You have done me a great disservice by refusing to make right a blatantly obvious mistake made by your print partner Fuji. I have begun to leave negative reviews about Nixplay after purchasing 4 of your frames, beginning with Amazon. Why you would subject your customers to Fuji's incompetence is beyond me. Nixplay promoted Fuji, Nixplay should make their screw up right! Roy

I’ve been very pleased with my… I’ve been very pleased with my digiframes. But even more impressed with their technical support. I recently discovered that a number of photos weren’t showing. Turned out to be too high resolution. I was told how to resolve the problem, was sent links to helpful websites and hey presto, problem solved. They were extremely helpful