Nextiva

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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Nextiva

Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

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Matthew McFadden
GB

Total scam! Do not buy! Sell Products you don’t need or want in a buried contract and promise you all the customer service in the world and when it’s needed, you get nothing and you can’t get out of your contract without paying for the whole thing. Total scam.

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Allen Splopuko
GB

Very Satisfied. Marina assisted me with my setup and porting over of my business number. Marina was patient, thorough, and kind. This type of service is very hard to find and what I was looking for. Very satisfied.

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Danny
GB

Nick was very helpful to our needs. Nick was able to help maintain my pricing. As I told Nick, it seems like we are using phones less and less and using TEAMS/Google Meet or other resources such as cell phones. So, keeping the price as low as possible is needed and he was able to keep the same pricing. Thank You

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Jon Morrill
GB

Recognizing Urgency Nick@CR understood our need to access the administrative side of our Nextiva phone system when our IT guy left suddenly. Observing the steps necessary to preserve our security he was able to also escalate or request and have us returned to our operations quickly.

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Melissa Sanchez
GB

Jumping Hurdles to Help with Our Account I have had challenges in the past to access and manage our Nextiva account but Nick @ CR was able to work with me and bypass those previous obstacles. He also took the time to carefully review our account and answer my questions so that I could fully understand. He did not pressure me and was extremely helpful! Thank you Nick!

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