Nextiva

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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Nextiva

Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

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Melinda Sanders
GB

Nick @CR did a great job! Nick @CR did a great job! Very knowledgeably and very thorough. His attention to detail was most appreciated! Nick was able to correct the contact information in a timely manner and confirmed success. Thanks, Nick! Stay Amazing! Melinda Kincaid Retirment & Wealth Management LLC

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Danny
GB

Experience working with Lisa Deason. Experience working with Lisa Deason. Our firm was going to go live with a new phone system for our customer service department. The process started smooth, but gave way to a BUNCH of confusing issues and our agents jumbled the communication as to what was needed. EVEN SO, Lisa Deason remained patient with us and worked diligently to help us overcome each hurdle as it came about. She got us quick troubleshooting fixes and within a few days we were back on track and running at 100%. She really is a gem and I'm thankful she was there to help us.

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Collins Builders
GB

Experience onboarding with Carra… Experience onboarding with Carra Scarbrough This onboarding team, but specifically Carra, was very easy and helpful. We have a small company of less than 15 people and this transition from phones to digital was key to the services we provide. The Nextiva team stayed in contact throughout the couple-week process and were helpful in accommodating our specific server and office needs.

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Darius S
GB

Not working for international customers I have wasted a lot of time as an international customer from Germany. I was told I can use international call forwarding on my cell phone but it didn't work, because the mobile app is not working with German IP Adresses. I missed a lot of calls straight from the beginning. Now I have to go through all the hassle one more time , porting my number and switching provider! Thank you for nothing and for burning my money and my valuable time as a business owner!!!

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Allen Splopuko
GB

Very Satisfied. Marina assisted me with my setup and porting over of my business number. Marina was patient, thorough, and kind. This type of service is very hard to find and what I was looking for. Very satisfied.

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