Nextiva

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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Nextiva

Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

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Pam Speckman
GB

First experience and set up! Everyone I spoke to was so helpful. Jermal was my first person to help me and he helped me get a plan that fit my budget. I am brand new starting a brand new business, so I don't have a lot of money right now. However, with this system, I will really impress my new clients! I know from this, my experience with any issues will be taken care of quickly!

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Selena Stamm
GB

Exceptional customer service Exceptional customer service! Carlo provided a pressure-free experience, attentively listening to my requirements and guiding me toward the ideal plan for my business. Setting up the account was a breeze with Yuri, making the entire process seamless and efficient.

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Matthew McFadden
GB

Total scam! Do not buy! Sell Products you don’t need or want in a buried contract and promise you all the customer service in the world and when it’s needed, you get nothing and you can’t get out of your contract without paying for the whole thing. Total scam.

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Daniel Hagen
GB

Maksym Maksym, the Project Manager was very patient with us as the customer had difficulty completing the LOA which extended the install cycle a few weeks. He was diligent to follow up without going overboard. He always had a great attitude. I'm hopeful if I get the other two restaurant locations with the same owner that Maksym could be our PM again.

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Melinda Sanders
GB

Nick @CR did a great job! Nick @CR did a great job! Very knowledgeably and very thorough. His attention to detail was most appreciated! Nick was able to correct the contact information in a timely manner and confirmed success. Thanks, Nick! Stay Amazing! Melinda Kincaid Retirment & Wealth Management LLC

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