Nextiva

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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Nextiva

Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

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DCorley
GB

New Company Install George Gallagher was a joy to work with. Extremely patient and informative. He scheduled times that worked best for me and walked me through everything. When my set-up went to the next stage, George took time to circle back with me to confirm I was fully taken care of.

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Chester Jones
GB

Happy Customer Was great working with Nick in the CR department. He did a great job getting our problem resolve and kept us a happy customer with Nextiva. Thanks again Nick

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Katie
GB

Customer Support Line was Subpar On hold times were a long and the customer service reps didn't understand what I was asking. I ended up asking my rep, who responded within minutes and gave me exactly what I was looking for. Support lines were not what I thought and was told they would be, but my rep is AWESOME!

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M.A.
GB

Our experience with Jason Harrell at… Our experience with Jason Harrell at Nextiva was OUTSTANDING! He was very professional with great communication skills, and he genuinely cared about us and making sure we were taken care of properly. I wish every communication experience with agents over the phone were as great as our experience with Jason, a true professional within his industry! Thanks so much for taking care of our account!

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Lindsay Freyhof
GB

George Gallagher was wonderful and… George Gallagher was wonderful and helped us out so much! As a smaller company who is new to this world, he had an immense amount of patience and grace whilst dealing with our questions, comments, and concerns. Wonderful job George!

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