Nextiva

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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Nextiva

Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

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Daniel Hagen
GB

Maksym Maksym, the Project Manager was very patient with us as the customer had difficulty completing the LOA which extended the install cycle a few weeks. He was diligent to follow up without going overboard. He always had a great attitude. I'm hopeful if I get the other two restaurant locations with the same owner that Maksym could be our PM again.

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Jon Morrill
GB

Recognizing Urgency Nick@CR understood our need to access the administrative side of our Nextiva phone system when our IT guy left suddenly. Observing the steps necessary to preserve our security he was able to also escalate or request and have us returned to our operations quickly.

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Collins Builders
GB

Experience onboarding with Carra… Experience onboarding with Carra Scarbrough This onboarding team, but specifically Carra, was very easy and helpful. We have a small company of less than 15 people and this transition from phones to digital was key to the services we provide. The Nextiva team stayed in contact throughout the couple-week process and were helpful in accommodating our specific server and office needs.

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Chris Matthews
GB

Nextiva wasn't a great fit for our… Nextiva wasn't a great fit for our company, but Justin their customer success agent couldn't have been more pleasant, communicative, personable, and informative. If you happen to get him as your rep, you're

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Danny
GB

Nick was very helpful to our needs. Nick was able to help maintain my pricing. As I told Nick, it seems like we are using phones less and less and using TEAMS/Google Meet or other resources such as cell phones. So, keeping the price as low as possible is needed and he was able to keep the same pricing. Thank You

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