Nextiva

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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Nextiva

Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

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M.A.
GB

Our experience with Jason Harrell at… Our experience with Jason Harrell at Nextiva was OUTSTANDING! He was very professional with great communication skills, and he genuinely cared about us and making sure we were taken care of properly. I wish every communication experience with agents over the phone were as great as our experience with Jason, a true professional within his industry! Thanks so much for taking care of our account!

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Allen Splopuko
GB

Very Satisfied. Marina assisted me with my setup and porting over of my business number. Marina was patient, thorough, and kind. This type of service is very hard to find and what I was looking for. Very satisfied.

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Melissa Sanchez
GB

Jumping Hurdles to Help with Our Account I have had challenges in the past to access and manage our Nextiva account but Nick @ CR was able to work with me and bypass those previous obstacles. He also took the time to carefully review our account and answer my questions so that I could fully understand. He did not pressure me and was extremely helpful! Thank you Nick!

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Katie
GB

Customer Support Line was Subpar On hold times were a long and the customer service reps didn't understand what I was asking. I ended up asking my rep, who responded within minutes and gave me exactly what I was looking for. Support lines were not what I thought and was told they would be, but my rep is AWESOME!

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Lindsay Freyhof
GB

George Gallagher was wonderful and… George Gallagher was wonderful and helped us out so much! As a smaller company who is new to this world, he had an immense amount of patience and grace whilst dealing with our questions, comments, and concerns. Wonderful job George!

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