Not working for international customers I have wasted a lot of time as an international customer from Germany. I was told I can use international call forwarding on my cell phone but it didn't work, because the mobile app is not working with German IP Adresses. I missed a lot of calls straight from the beginning. Now I have to go through all the hassle one more time , porting my number and switching provider! Thank you for nothing and for burning my money and my valuable time as a business owner!!!

Experience onboarding with Carra… Experience onboarding with Carra Scarbrough This onboarding team, but specifically Carra, was very easy and helpful. We have a small company of less than 15 people and this transition from phones to digital was key to the services we provide. The Nextiva team stayed in contact throughout the couple-week process and were helpful in accommodating our specific server and office needs.

Jumping Hurdles to Help with Our Account I have had challenges in the past to access and manage our Nextiva account but Nick @ CR was able to work with me and bypass those previous obstacles. He also took the time to carefully review our account and answer my questions so that I could fully understand. He did not pressure me and was extremely helpful! Thank you Nick!

Maksym Maksym, the Project Manager was very patient with us as the customer had difficulty completing the LOA which extended the install cycle a few weeks. He was diligent to follow up without going overboard. He always had a great attitude. I'm hopeful if I get the other two restaurant locations with the same owner that Maksym could be our PM again.

She was amazing She was amazing and understanding! She took time with me even when I misspelled Apple! :) She never made me feel rushed and was extremely polite!!! I wish my customer service experience at other companies was this helpful!