I was assisted by AJ Wilson I was assisted by AJ Wilson. An excellent technician and rep of your company. There were several problems encountered. He handled each patiently and resolved them in a very professional manner. He was also very patient with my inexperience and the delays caused by a very old computer. Consistently patient and encouraging. He provided information in a manner that was both complete and easily understandable. I hope you have an entire staff like him. I intend to recommend your company to others. It makes the cost well worth it.

Nemo was a big help resolving my screen… Nemo was a big help resolving my screen issue which was too big for my computer. He also gave me good information regarding my computer security.

Very fast Very fast. My keyboard got disconnected and we were able to start again where we left off. Quick & thorough by AJ. Many stars!

AJ Got My whole program of Family Tree… AJ Got My whole program of Family Tree Maker-2012 working faster and merged duplicate Families. Between what AJ and Annie did, they saved me months that I thought I was going to have to use to re-input all the data that I thought I had lost.

Very satisfied with signing up toFTM… Very satisfied with signing up toFTM 2019 and transferring old data to FTM2019.Technician did an excellent job and is well qualified.Thank You