Extremely grateful to the technician… Extremely grateful to the technician who recovered my Genealogy files. I had over 25 + years of research that I could have lost. I absolutely love FTM.

Wonderful Experience... Nemo, has been beyond words in helping me with my problem. No only did he take care of that but educated me in so many ways. He was patient, and very professional in every way. It was a pleasure to have him and hope that I could get him every time. He is outstanding in every way. Please let him know how much i appreciated all he did for me. His performance was well beyond what I expected. Keep him around....he is a very valuable asset to your company.

the patience and knowledge of the techs… the patience and knowledge of the techs and their polite continuing search for inforrmation. over the time I had help Sam was the primary tech and Nova, Nemo and AJ were also helpful. I was pleased with your service and wish to thank them.

The service was very good in that they… The service was very good in that they were very patient with a person who did not know how to follow their instructions. They were able to fix the problem because they had patience with the customer and gave them encouragement.

AJ was very helpful with explainations… AJ was very helpful with explainations as well as getting some trees I wanted put together and Making my Ancestry and Family Search accts. connected to my FTmaker acct. Thank You very much AJ.