Patrick Lim Patrick Lim, helped me out a lot on trying to get my product back to me and has been professional from start to finish via email. I’m a huge Apple fanatic and will purchasing more goods from you guys in the near future.

FIVE STARS ALL THE WAY. The staff at Machollywood is very knowledgeable and helpful. Their technical guy for the Wacom Cintiq Pro was very patient and helpful. He listened to my concerns and answered my questions without like feeing I was rushed out the door. I ultimately decided to purchase from them because of their hospitality.

Customer Service Matters! We needed a cord that couldn’t be found in stock anywhere (over 2 weeks delivery). I called this store after finding it randomly on the internet. The man was extremely friendly and told me he would ship it immediately after completing my order. 2 days later my Art college senior was able to complete his final piece of work. You saved the day!!!

Sales rep not friendly. Put on email list without request Sales rep on phone was less than pleasant to get into from. I did not appreciate being put on their solicitation email list without requesting it. Makes you regret a purchase. Otherwise all was fine

Great job Mac Hollywood Great job Mac Hollywood! We needed a large capacity external HD in a hurry. Patrick was instrumental in helping us achieve this urgent matter. The attention and follow through on his part alone was above and beyond. We were pressed for time and Patrick made sure the process was worry free all the way up to delivery. Thank you and keep up the great work. J.R. Montalvan