Jheryn Kenney
GBBoxaid is a life saver Boxaid is a life saver! Seemingly simple problems can bring productivity to a hault. I've spent days trying to resolve an issue. Google chat was no help because it doesn't exist anymore! Their "help center" took me in circles and to articles that didn't address my exact issue. George at Boxaid resolved it in seconds and then waited for me to check a bunch of other things to make sure I had no other questions. Simply amazing is all I can say!
Paul Boland
GBTrustworthy, exceptional service! This is the third time I have used Boxaid. US based, exceptional service, trustworthy! Had a problem with antivirus program. Somehow ended up with a 'third party' who started accessing my computer. I terminated and contacted Boxaid to check and resolve any issues from the scammer. In less than 30 min, Kristina checked and resolved issues. Very comforting to know a trustworthy, knowledgeable computer support organization. Highly recommend!!
Rick E
GBThey have this woman working (TODAY)… They have this woman working (TODAY) there that is SOOOOO rude and unprofessional AVOID like the PLAGUE. She is demeaning, condescending. I asked repeatedly for help clearing up space on my HD and was willing to pay but she did all she could to get me off the phone. (To a hiring paying client I am guessing) When I called back after she hung up on me I got her AGAIN (Seems she was the only one answering calls) I asked for a manager to call me, No call!! When I called back to find out why she blocked my NUMBER!!!! AVOID< AVOID< AVOID home-based service agents just looking for top dollar calls like old school cab drivers.
Tony Sheppard
GBJust contacted Boxaid as I was very impressed ! Just contacted Boxaid as I was wondering if I had a bug in my computer preventing me from accessing an app I need for my work from home job. The tech support guy I talked to was generous with his time and fully informative as to what the problem might be. Not my computer apparently which was a relief ! He didn't charge me or ask for money. He recommended the next steps I should take which I am following up on. I would use this company again in a heartbeat if I needed further tech support !!
Michael Kennedy
GBExcellent help Excellent help - computer is happy and me too!! Thanks Kristina for attention to details and not failing me when we had to dig deeper to fix it. Kudos to you and your team!!!