Lise Marinelli
GBI usually love Boxaid but not so much anymore . . . I usually love Boxaid, but the last gal was so unwilling to try to help and went out of her way to try to push me off to someone else. I had actually followed the instructions from a previous helper and called back to continue, but the new girl was supper uninterested. I'll try a different company. Dissapointed . . .
Michael Kennedy
GBExcellent help Excellent help - computer is happy and me too!! Thanks Kristina for attention to details and not failing me when we had to dig deeper to fix it. Kudos to you and your team!!!
Karin Kratina
GBIncredibly happy I found Boxaid, especially John! For the last day I tried to fix a major computer problem. Was terrified that I was going to lose critical data (and yes it was backed up, but "corrupted"). While John fixed that problem, he also optimized my computer. An hour later, my problem resolved and computer healthier, I celebrated. So happy I found Boxaid. I highly recommend them. And thank you to John!
Tony Sheppard
GBJust contacted Boxaid as I was very impressed ! Just contacted Boxaid as I was wondering if I had a bug in my computer preventing me from accessing an app I need for my work from home job. The tech support guy I talked to was generous with his time and fully informative as to what the problem might be. Not my computer apparently which was a relief ! He didn't charge me or ask for money. He recommended the next steps I should take which I am following up on. I would use this company again in a heartbeat if I needed further tech support !!
Paul Boland
GBTrustworthy, exceptional service! This is the third time I have used Boxaid. US based, exceptional service, trustworthy! Had a problem with antivirus program. Somehow ended up with a 'third party' who started accessing my computer. I terminated and contacted Boxaid to check and resolve any issues from the scammer. In less than 30 min, Kristina checked and resolved issues. Very comforting to know a trustworthy, knowledgeable computer support organization. Highly recommend!!