Linda Casso
GBJohn saved the day for me John saved the day for me! I was in a desperate time crunch and needed my problem solved. As soon as I called Boxaid and met John he easily fixed my issue. I was able to have my meeting in the with my computer working as I needed. I will gladly use his services in the future. Thank you John w Boxaid.
John Sheedy
GBAwesome experience! My new go-to for support. Glad i went ahead and gave Boxaid a shot...extremely impressed with the service all around! Phil was an extremely pleasant, patient, and knowledgeable tech and was great to work with. Saved myself many hours of future frustrations with getting some file sharing/networking issues, and couple other things. Thanks Boxaid and Phil! A+
Tony Sheppard
GBJust contacted Boxaid as I was very impressed ! Just contacted Boxaid as I was wondering if I had a bug in my computer preventing me from accessing an app I need for my work from home job. The tech support guy I talked to was generous with his time and fully informative as to what the problem might be. Not my computer apparently which was a relief ! He didn't charge me or ask for money. He recommended the next steps I should take which I am following up on. I would use this company again in a heartbeat if I needed further tech support !!
Elaine Futrell
GBJohn was exceptional! John was exceptional! He knew EXACTLY how to fix my problem, and made suggestions to improve the speed which helped tremendously. I LOVED that he would log in remotely and I didn't have to drive somewhere to drop off my computer, and leave it there for who knows how long, and then drive back to pick it up, hoping they got all the issues resolved. The fact that we could talk at the same time that he was working on my computer, and I could show him what my issues were was invaluable. I will NEVER use anyone else, or any other company again to repair any of my computers. They go above and beyond! Wish I could leave 10 stars instead of 5!
Rick E
GBThey have this woman working (TODAY)… They have this woman working (TODAY) there that is SOOOOO rude and unprofessional AVOID like the PLAGUE. She is demeaning, condescending. I asked repeatedly for help clearing up space on my HD and was willing to pay but she did all she could to get me off the phone. (To a hiring paying client I am guessing) When I called back after she hung up on me I got her AGAIN (Seems she was the only one answering calls) I asked for a manager to call me, No call!! When I called back to find out why she blocked my NUMBER!!!! AVOID< AVOID< AVOID home-based service agents just looking for top dollar calls like old school cab drivers.