Patience is the Keyword A++ Dealing with Boxaid, was truly a painless experience. My tech was patient, insightful, and patient (did I mention Patient???) Both Kristine(a) and George were helpful and thorough. I would recommend them on their attitude and work ethic alone, but they have the skillset to get the job done.

Simply outstanding service. Simply outstanding service. A seemingly unrelated confluence of fail points in my tech infrastructure had created an almost perfect storm of malfunction across every device in my home--leaving me at a virtual standstill productivity-wise. After completing his diagnostic work, George returned with a very logical and easily understandable explanation of how these seemingly disparate break points were, in fact, related, and how in concert they had brought down my system. George's thoughtful approach to problem solving makes him true a standout from so many of the other IT support professionals I've had the misfortune of having had to rely upon in the past--staffers who simply were just not vested in what they were doing or, more, likely, flat-out incompetent. My heartfelt appreciation again, George, for pulling me out of what had become, to me, an absolutely nightmarish IT predicament!

I had an issue with microsoft word that… I had an issue with microsoft word that I spent 2 days trying to fix. In the past, I was somehow able to do fix this the few times it reared its ugly head. This time, however, I was stuck so I tried Boxaid for the first time and Kristina worked for over 2 hours trying to find a solution. In the end she said that I had to do a Windows 8 reinstall. This did not cost many anything since she could not fix it. I am delighted with the service and will definitely use them again if the need arises. I highly recommend Kristina and Boxaid.

Highly recommend Boxaid services Highly recommend Boxaid services. We had no wait time to connect. Kristina was so helpful and resolved our issue in a matter of minutes. Service cost was very reasonable. We will utilize their services as our "go to" in the future.

Excellent help Excellent help - computer is happy and me too!! Thanks Kristina for attention to details and not failing me when we had to dig deeper to fix it. Kudos to you and your team!!!