Paul Boland
GBTrustworthy, exceptional service! This is the third time I have used Boxaid. US based, exceptional service, trustworthy! Had a problem with antivirus program. Somehow ended up with a 'third party' who started accessing my computer. I terminated and contacted Boxaid to check and resolve any issues from the scammer. In less than 30 min, Kristina checked and resolved issues. Very comforting to know a trustworthy, knowledgeable computer support organization. Highly recommend!!
Michele
GBHighly recommend Boxaid services Highly recommend Boxaid services. We had no wait time to connect. Kristina was so helpful and resolved our issue in a matter of minutes. Service cost was very reasonable. We will utilize their services as our "go to" in the future.
Rich Curry
GBI had an issue with microsoft word that… I had an issue with microsoft word that I spent 2 days trying to fix. In the past, I was somehow able to do fix this the few times it reared its ugly head. This time, however, I was stuck so I tried Boxaid for the first time and Kristina worked for over 2 hours trying to find a solution. In the end she said that I had to do a Windows 8 reinstall. This did not cost many anything since she could not fix it. I am delighted with the service and will definitely use them again if the need arises. I highly recommend Kristina and Boxaid.
Lise Marinelli
GBI usually love Boxaid but not so much anymore . . . I usually love Boxaid, but the last gal was so unwilling to try to help and went out of her way to try to push me off to someone else. I had actually followed the instructions from a previous helper and called back to continue, but the new girl was supper uninterested. I'll try a different company. Dissapointed . . .
Michael Kennedy
GBExcellent help Excellent help - computer is happy and me too!! Thanks Kristina for attention to details and not failing me when we had to dig deeper to fix it. Kudos to you and your team!!!