We've been using a pinwheel for for our… We've been using a pinwheel for for our 6th, soon to be 7th grade daughter, for about a month now. We are very pleased with the device, it's features, and the customer service experience. I would definitely recommend this phone to those who might be nervous to get there middle school student a smart phone.

Safe & reliable My daughter has had a Pinwheel phone for 2 years now. I'm really happy with the Pinwheel software. Approving or rejecting contacts is easy thru the caregiver portal as well as making schedules, adding apps etc. I definitely recommend Pinwheel to all who are trying to limit their kid's access to social media apps etc. My daughter loves the look of her smart phone and I love the security of the software.

Maia G was GREAT! Maia G was an absolute stellar customer care person! She was so joyful, intelligent and kind. Even though the phones did not work for our family she treated us honestly and kindly. I am very impressed with her ability to treat others so well! ~Michelle

Dino Noriega was extremely helpful and… Dino Noriega was extremely helpful and able to take care of the issue when the first agent couldn't. Took alot of back and forth throughout the day, which is why I took off a star. But both customer service agents (Dino and "Chen B") were friendly and professional. I made a suggestion as to how I hoped Pinwheel could prevent the issue I had and asked it to be forwarded to the appropriate department.

We've had a great experience with… We've had a great experience with Pinwheel. Sure there are hiccups or glitches, but support has come through every time with answers or elevated cases to help the backend of the system work better. The system does what we expected - help us talk more about technology as a family to set up healthy habits and gain wisdom about the pitfalls of technology. It's great to start younger tech users out with this type of platform because when they are older, they are more aware and can understand parenting choices and the world around them.