A unique purchasing situation... I had a unique purchasing request that couldn't be processed through their website. Pinwheel support was able to do everything through their live chat. Instructions were clear and concise. Any hurdles were easily overcome. The agent was polite and helpful. Made for a swift purchase.

Pinwheel has been amazing When looking for a phone for my son, Pinwheel came up in my search. I was a bit skeptical because I had never heard of this company but, after having this phone for 5 months now, I have only had a good experience. Customer service is 100% amazing too. If you have a question about anything, there is always someone there to help. I am very pleased with this purchase and would recommend them to anyone looking for a monitored phone for their child.

Amazing product, excellent customer service I love Pinwheel for their amazing product and wonderful customer service. They truly understand how much we need safe devices for our kids as we guide them into adulthood. They also know how to make that a reality that is easy to navigate. And bonus: every time I've talked to their customer service has been a simple, helpful, and kind experience. Thank you, Pinwheel!

We've had a great experience with… We've had a great experience with Pinwheel. Sure there are hiccups or glitches, but support has come through every time with answers or elevated cases to help the backend of the system work better. The system does what we expected - help us talk more about technology as a family to set up healthy habits and gain wisdom about the pitfalls of technology. It's great to start younger tech users out with this type of platform because when they are older, they are more aware and can understand parenting choices and the world around them.

We've been using a pinwheel for for our… We've been using a pinwheel for for our 6th, soon to be 7th grade daughter, for about a month now. We are very pleased with the device, it's features, and the customer service experience. I would definitely recommend this phone to those who might be nervous to get there middle school student a smart phone.