Replacing a tablet Very quick and professional! I got helped by Esther, and she did great at getting me a new tablet to replace my broken one-super satisfied with the service! :)

Amazing Tech support After a recent update, my computer wouldn't go into sleep mode properly. I contacted Huion & after a very brief delay they were able to get back to me with the exact fix to my issue. As someone who's preference is tablet computers & who's worked with multiple different brands for work, Huion's Kamvas Studio 16" has been the best experience experience so far!

Quick Replies Jane helped walk me through some solutions for issues I was having with my pen. Responses were quick and I got everything working again.

Very patient and understanding support team. When everything was said and done, the support team from Huion was very helpful with getting me the items that I was missing from my order. I really have to commend their patience with some technical difficulties we were experiencing in e-mails. For some reason, one email provider I was using wasn't allowing me to see their replies, but they hung on until I was able to get that fixed.

Good Costumer Service Well, the costumer has been pretty helpful during my recently dilemma. I've purchase a Kamvas 13 on Amazon and unfortunately it hasn't been working. I've contacted the costumer support and they've been really helpful. They've provided many solutions to fix this problem and they were with me till the end. I'm satisfied with their service. They're patient and understanding, so I consider this a good experience.