Buy buy buy - Huion Kamvas Slate 10 I ordered the Huion Kamvas Slate 10, and received the device in even better condition than described. For 300€, I got a top standalone drawing tablet that can even run games beautifully. Included in the price is the Huion Stylus HS200 pen. It feels great in the hand, and you can even rest your hand on the tablet, and only the pen is recognized. The support is excellent. The delivered pen was defective, but it was rectified for free after 10 days, with even 3 tips included. A very, very pleasant experience! Definitely recommended.

Amazing Tech support After a recent update, my computer wouldn't go into sleep mode properly. I contacted Huion & after a very brief delay they were able to get back to me with the exact fix to my issue. As someone who's preference is tablet computers & who's worked with multiple different brands for work, Huion's Kamvas Studio 16" has been the best experience experience so far!

Huion Kamvas 22 plus pen pressure problem I recently encountered an issue with my Huion device and the issue was resolved quickly and efficiently by Jane. She diagnosed the problem without much difficulty and provided clear instructions for troubleshooting. From now on, my device works perfectly. I thank her very much, excellent customer service.

Good Costumer Service Well, the costumer has been pretty helpful during my recently dilemma. I've purchase a Kamvas 13 on Amazon and unfortunately it hasn't been working. I've contacted the costumer support and they've been really helpful. They've provided many solutions to fix this problem and they were with me till the end. I'm satisfied with their service. They're patient and understanding, so I consider this a good experience.

Horrible Response Time and Roundabout Solutions. Their customer service representative spent a very long time to just respond to an email. They did not communicate effectively and kept going in circles attempting to delay a replacement of a device over and over and over again. My device has a simple issue and just needs to be replaced, however they have yet to do this and still keep delaying. It has been almost 4 MONTHS of trying and yet, nothing. Completely unprofessional and entirely unacceptable. This was supposed to be my birthday gift, and I have yet to even be able to use the damn thing.