Errol Beard
GBMy Assistant was very Knowledgeable and… My Assistant was very Knowledgeable and persistent. She employed many different methods in an attempt to connect my HP printer to my Computer. The session lasted for almost an hour but it was crammed full of many attempts to accomplish our goal. She was very courteous and communicated very well. A pleasure to work with !
JustAnswer Customer
GBI don't know what I would do without them! Slimware is always available 24/7, literally. They're very helpful and have been very patient with me when I've been a dunce. They're easy to contact, either speaking with them directly on the phone or by text chatting. They always remind me to close any personal information, which they're not allowed to see. that I can close the session at any moment. They're safe, they know what they're doing, and they're worth it. I've called them for simple things and difficult things - doesn't matter - they're happy to help. I don't know what I would do without them!
Budley
GBSo far So far, so good. However, I did not get a call back about whether or not the download of Slimware was complete. Some repairs were made and everything seems to be in good shape. Had one incident of screen freeze immediately after fully downloading. Notice of action was sent via email from Slimware. No more screen freezes. Had trouble understanding some non-native English-speaking CSRs, but nothing serious.
Michael John Claydon
GBA great team, especially for non computer minded oldies I am an elderly person with a limited understanding of computers, but very worried about scams. I have ignored many upgrade messages, uncertain in case they are scams. The people at Slimware have been very understanding and helpful. I was a bit concerned, when they took remote control of my computer, but my worries were unfounded. My computer had become extremely difficult to use, and I had great difficulty even getting started. Slimware spent hours putting things right. They are brilliant and I trust them. They have been well worth the fee that they charge.
John Chaney
GBI have had a good experience with Slimware I have had a good experience with all of the call center reps and the technicians who have worked on my laptop and since my laptop is almost 6 years old there was much needed doing. i would recommend Slimware Utilities to others who are looking for similar service providers.