American Legion Post TX
GBRecurring charges after subscription cancelled. Good product however I have been trying for months to terminate service and stop the $19.95 monthly fees, after cancellation. This is my 4th try, even after receiving an email saying the subscription was cancelled and indicated a refund would be forthcoming. That was promised in June 2023, and my card just got hit for $19.95 in July. I removed the debit card on my account, and they are still charging me. This is in use at an American Legion in Granbury, Tx, so cleanly Pc is ripping off a veteran organization. Please help.
Nigel O.
GBAvoid! Avoid! I purchased one product, was offered a second free of charge. Got charged for both. Requested refund, they just tried persistently to sell me more product. Reported as a scam and suspected fraud.
Norine Korvink
GBAnytime my computer acts up Anytime my computer acts up, it's frustrating to me...so it's nice to know that US Tech Support is only fingertips away from assistance! Great job guys and gals!
Andrew wilkins
GBi thought there was a conflict between… i thought there was a conflict between thunderbird and VPN Hotspot, your tech. Jan T. very quickly identified that the conflict was actually caused by my own ISP security, i knocked that off, and hey presto! everything works just fine. Jan T. is obviously very perceptive, very quickly knew cause of problem, 8 minutes to get me going again.
Bob Apprich
GBEffective file backup with effective technology Installing Elephant Drive backup technology for the first time on my computer was handled with ease. The process was accomplished by Julie Anne from US Tech Support who was at once a professional who knew how to accomplish the task in a very short amount of time.