Best tech support service ever! There was a problem with the keyboard and mouse that made it almost impossible to communicate via chat, social media, or e-mail. The technician uncovered an underlying problem and fixed it too, without my having to request troubleshooting. My computer is now fully operational and I can complete my work in time to meet my deadline.

Techs were very professional Techs were very professional, took care of my needs and offered excellent service, explaining everything they were doing with me. The tech, Marc, was very patient with me and my old computer. I highly recommend this service to anyone needing help to protect their computer. Price for additional services very reasonable.

I contacted the firm] on July 17 I contacted the firm] on July 17, 2023, to download and try their software. BEFORE downloading, the representative (Rep) asked for my payment method I referred him to PayPal. Instead of getting the free software, the Rep submitted 2 payments of $22.01 ea.to PayPal He downloaded the software and said that for a year subscription, it will cost me $199.00! Under these circumstances, I promptly canceled the"free" download. However, I never received a refund of $44.02. It appears to me, that the Firm's advertising is false.

Effective file backup with effective technology Installing Elephant Drive backup technology for the first time on my computer was handled with ease. The process was accomplished by Julie Anne from US Tech Support who was at once a professional who knew how to accomplish the task in a very short amount of time.

I'm a long time, happy customer! But this USTech Rep, produced the best results, EVER! I'm a long time, very satisfied USTech customer. They have always done a very good job. However, this tech did the best job, EVER, of addressing the performance problem I've had for some time. This PC has an SSD "hard drive", but over time, it has gotten progressively slower. A number of other USTeck reps have attempted to "fix" the problem. However this USTech rep's effort resulted is a TERRIFIC IMPROVEMENT. MY MANY THANKS TO HIM!!!!!!!