The technician took ownership of my… The technician took ownership of my problem and quickly got me working again. The agent promised a return telephone call and actually keep his promise..Imagine that someone keeping their word...Thank you Guys.

Anytime my computer acts up Anytime my computer acts up, it's frustrating to me...so it's nice to know that US Tech Support is only fingertips away from assistance! Great job guys and gals!

Technicians are fantastic, the wait to get them is unacceptable The interaction with the technician, Fernando Ignacio was as expected - truly great. However, I have had an excessively long wait time, several hours to get the technician(s). The wait time is unacceptable. Then the first line individuals continually try the "hard sell" to the point of being obnoxious in trying to sell the "latest product." They simply fail to understand the word "NO" This is very fustrating and if it was not for the high quality of the 2nd level techs I would not stay with this product. Reviewing the technical assistance; not the MyCleanPC product.

i thought there was a conflict between… i thought there was a conflict between thunderbird and VPN Hotspot, your tech. Jan T. very quickly identified that the conflict was actually caused by my own ISP security, i knocked that off, and hey presto! everything works just fine. Jan T. is obviously very perceptive, very quickly knew cause of problem, 8 minutes to get me going again.

Recurring charges after subscription cancelled. Good product however I have been trying for months to terminate service and stop the $19.95 monthly fees, after cancellation. This is my 4th try, even after receiving an email saying the subscription was cancelled and indicated a refund would be forthcoming. That was promised in June 2023, and my card just got hit for $19.95 in July. I removed the debit card on my account, and they are still charging me. This is in use at an American Legion in Granbury, Tx, so cleanly Pc is ripping off a veteran organization. Please help.