Hard to know who to trust these days Hard to know who to trust these days. Ive become very comfortable with USTech. I don't normally make recommendations but with 5 or 6 instances of using their service I am satisficed I'm getting my money's worth.

faster is better. computer is running smoother and not hanging up for quite awhile. I went up on an older computer recently at the same website I thought that System mechanic didn't catch that on my new Mark gave me suggestions to improve my computer experience.

Anytime my computer acts up Anytime my computer acts up, it's frustrating to me...so it's nice to know that US Tech Support is only fingertips away from assistance! Great job guys and gals!

The best virus scan/anti-hacking program... I can't understand some of the negative comments/reviews that I just read about "My Clean PC/US Tech Support/My Clean ID...Although I can't remember how long I've been a customer, it was at the beginning stages of viruses on computers when I saw a commercial and thought "why not"? It has been the absolute best "why not try it"? program...Now all of a sudden scammers/hackers/viruses have become rampant...I simply call "tech support" and problem is solved...At first I was concerned when the "free scan" had a "hidden" fee and I was asked for my credit card #..However, over the many years that I've been a customer I have had pleasant conversations/assistance from their technicians which is so important nowadays...I would highly recommend My Clean ID to everyone!!

Technicians are fantastic, the wait to get them is unacceptable The interaction with the technician, Fernando Ignacio was as expected - truly great. However, I have had an excessively long wait time, several hours to get the technician(s). The wait time is unacceptable. Then the first line individuals continually try the "hard sell" to the point of being obnoxious in trying to sell the "latest product." They simply fail to understand the word "NO" This is very fustrating and if it was not for the high quality of the 2nd level techs I would not stay with this product. Reviewing the technical assistance; not the MyCleanPC product.