Senetic I Need to Return The process of returning was quite easy and thorough. Senetic personnel was helpful with the return of an ordered product. Sometimes these things happen but its good to know that companies will help with process thanks so much, the people at Senetic.

Don't bother buying from these Muppets Don't bother buying from these Muppets Despite Ordering on the UK website. Items shipped from Poland, the delivery date quoted at purchase was 5 days after 14 days still no update as to when it will be delivered. After emailing and calling them still none the wiser. When you call them you eventually speak to someone in Poland. I suspect the London office is just a mailing address, a virtual office to appear as if it's a UK company. After two weeks with still no update I am now trying to recover costs through my credit card! Update.. After a total of three weeks it finally turned up. Unfortunately supplied with EU Power supplies, I contacted them again to explain that by law products bought in the UK need to be supplied with the correct 3 pin plug. Amazingly the replacement PSU arrived the nextday.

Senetic is legit Senetic is legit. Products ship from Europe, but the DHL shipping is very fast (about 4 business days from order to receipt) and all products have arrived with appropriate US power cables when necessary. I've completed two orders now with no issues. Their products are very reasonably priced compared to similar providers in the US. I'll continue to use them going forward.

Terrrible service Terrrible service. You can forgot about offers. 2 weeks no any progress after order confirmation. Products indicated as available in stock with delivery 24 hours, but really ... no reaction for WEEKS

I ordered from them and the customs… I ordered from them and the customs were too high so I decided to return the order. DHL requested from them to send the confirmation. I opened an RMA request. They never sent the confirmation and they stopped responding I even tried to call them myself and they didn't answer my call. With DHL the same story. Because they got paid they didn't care. I paid DHL and storage plus customs just to get my order and not risking losing my money since I don't think they will going to send me a refund. I had to travel to the airport and do everything myself and wasting time and money on a ripoff order. Avoid them at all cost. You have been warned. Thank you. senetic I hate you.