You never know online, with Senetic you do. You never know online, having placed my first order with Senetic for four HGST Ultrastar DC HC520 He12 drives they arrived fast and in perfect condition, shipped DHL no less. Future orders will be for fifteen drives at a time, now that I know the company can and does live up to our high expectations.

Never buying from their Israeli site again I'm still unsure what Senetic actually "is" but my best guess is that they're a Polish company with a number of worldwide franchisees. I had the misfortune of dealing recently with their typically unprofessional Israeli representative, Tomer. After purchasing a wired router, I didn't hear back from the company for a number of days. As a few days had elapsed without response, I messaged again to request an order update (specifically, I wanted a slightly different product). Their Israeli representative responded in an unprofessional manner, chastising me for seeking updates over the holiday period. My second email was simply ignored. Hence, I'm receiving a product that is no longer exactly what I want. Having lived in Israel for a number of years, I am more than used to the typically rude and unprofessional manner in which Israelis run their businesses, but I still go out of my way to avoid the worst offenders. It's been a number of weeks and DHL Israel (another useless Israeli business) have no update as to where my package is. Needless to say neither DHL Israel nor Senetic Israel have had the manners to either apologize or provide an update. Their justification is that this is a "holiday period" in Israel. As I wrote to Tomer, if that is the case, perhaps they shouldn't take customers' money then, because it seems that they are unprepared to process orders in a timely fashion. Being Israeli, I doubt that Tomer is amenable to a lesson about common manners and professionalism. But perhaps it would benefit it to learn how normal companies deal with customers. The lesson I draw from this experience is this: avoid buying in Israel wherever possible. And personally, I would never do business with Senetic again.