Ahmed Fadlalla
QAAmazing Customer Support Sent Aaron from customer support my order number and the issue I was facing through reddit, immediate response, solved my problems within a few minutes without any further inputs. Happy customer!
CheekyRumple
GBNot compliant with UK law Have a GPU that likely needs repair or replacement. Being based in the UK, we have certain rights as it relates to purchases made in the UK (one of them being a 6 month window for repair or replacement if there's a fault with the goods). Despite Newegg's own help articles recognising this, and flagging UK law multiple times, their customer support team was awful to deal with, simply repeating the US policy on 30 returns and eventually going silent and shutting down the chat. If you're based in the UK, do not buy from Newegg. Buy from Amazon instead. Customer support and policies are compliant with UK law. Waaaayyyy better experience and far better peace of mind/security when spending several hundred pounds on a GPU.
Amar Othman
GBNewegg stated that they delivered my… Newegg stated that they delivered my package to the correct address, despite no signature, notification, or confirmation from me. They merely sent a photo of the box on the floor or outright denied my claim without proper investigation. This behavior is unacceptable, and it's clear they need to be held accountable. I advise others to avoid purchasing from them, as I've experienced issues with two separate orders. I've already reached out to UPS and my bank for assistance. It's disheartening to see such disregard for customer satisfaction. Perhaps it's best to consider purchasing items in-store rather than risking similar experiences online. When I called 4 times 2 times they hung up on me told me to go screw myself the other 2 calls they said it’s not there problem stay away!
Jonathan Wilmarth
GBDesigned and built and entire rig Designed and built and entire computer via new egg. The main board was defective and i ended up returning it to new egg for a full refund. the replacement board worked fine. It was my fault for using a cheap board.
TB
GBI have shopped with them for many years… I have shopped with them for many years and have always had a positive experience