Best Company Ever Great selection, great customer service, great prices, fast shipping on everything I have ordered. My go to place for all of my computer needs. Jacquline recently handled a recent problem in a friendly and professional way. I highly recommend Newegg to anyone needing any of their products.

NewEgg/PC Online Scam/Rip Off This item was represented as NEW on the website and with Windows 11 Pro. When we opened it and started setup it was found the computers had all been shipped to the United Arab Emirates in May and June of 2023. Linux was the operating system that was originally installed on the machines but that was switched to Windows 11. Only 2 of the 3 had product keys for the Windows 11 Pro setup. The Dell 1-yr warranty was also almost expired. I have left multiple voice mails for PC Online with no response.

Not compliant with UK law Have a GPU that likely needs repair or replacement. Being based in the UK, we have certain rights as it relates to purchases made in the UK (one of them being a 6 month window for repair or replacement if there's a fault with the goods). Despite Newegg's own help articles recognising this, and flagging UK law multiple times, their customer support team was awful to deal with, simply repeating the US policy on 30 returns and eventually going silent and shutting down the chat. If you're based in the UK, do not buy from Newegg. Buy from Amazon instead. Customer support and policies are compliant with UK law. Waaaayyyy better experience and far better peace of mind/security when spending several hundred pounds on a GPU.

NewEgg had what I wanted NewEgg had what I wanted, had a few different models to choose from with reviews and shipped out the next day.

The biggest problem with NewEgg The biggest problem with NewEgg is they suppress and censor reviews. I had 2 reviews removed because I wrote my ASUS motherboard was DOA and then the replacement died in 6 months. They told me they would not post my review because it was at ASUS customer service and not about the motherboard? Huh? Terrible company and I don't trust them or the reviews there. Will take my business else where. From: "Newegg Customer Service" To: "tsbond" < Sent: Wednesday, February 28, 2024 3:54:23 PM Subject: Feedback - Review Inquiry Hello, We are contacting you regarding your review for the Asus motherboard. Upon further investigation, it appears that the review was denied due to it being less about the product and more about the manufacture's service. Please let us know if you have any further questions or concerns. Sincerely, Anabel P. Newegg Customer Service