Years of satisfaction I've been a Newegg shopper for over 18 years. Sometimes it's just for one item, many times is been for full system builds. Newegg is easy to navigate. Component searches are listed in a logical and orderly way.The selection can't be beat. Customer service is excellent for the few times I needed help. The prices are almost always the best that can be found. It's a one stop shop.

I wish I had never bought from them My order was marked as delayed for long. Customer support did not exist, only a limited bot that replies always the same. I cancelled my order as I suspect that they sold me a product out of stock. They already charged my card (which is weird, why to charge before processing) and now I am waiting for the refund not knowing if it would be any refund because is imposible to chat with a real human on their support page.

Amazing Customer Support Sent Aaron from customer support my order number and the issue I was facing through reddit, immediate response, solved my problems within a few minutes without any further inputs. Happy customer!

Go anywhere else that seems safer and healthier Im being accused of not shipping these items back. They lost 2 items on my first order. Then challenged me on returning items back to them, after I followed all their "30-day hassle free return" steps. Their services are trash. Their shipping is trash. Good luck, better to find a micro center or better online service fs.

I purchased a brand new Gateway laptop… I purchased a brand new Gateway laptop which didn't work. Gateway said that because Newegg wasn't an authorized seller I have NO warranty. Newegg said that it was a third party seller so they wouldn't warranty me. The number they gave me for the seller has no answer. So I am totally screwed. Pass the buck now im just out $500. NEVER GOING TO SHOP NEWEGG AGAIN!!!