Faulty product with a high price I purchased a £1700 laptop in December 2021. The computer has just failed, problem with graphic or motherboard when checked at local repair shop, they have informed it is beyond economical repair. Now checking I find it is out of warranty but have come find out this is a common fault with this product. If I send it to their repair shop they will wipe the data, which again is not useful. Seriously disappointed after investing in a high end laptop that if having gone with another manufacturer would have not had this fault. I won’t be buying their products again, avoid.

Selling out of Stock Inventory! FiveTech Ltd, the company behind the ASUS brand in the UK, demonstrated their incompetence yet again by cancelling not one, but two of my orders within a single week. Their excuse? Claiming oversold items and a complete lack of inventory. It's astounding how a supposedly large company can operate with such chaos, coupled with abysmal customer service and a profound ignorance about their own products. To add insult to injury, I was left waiting for several days for a refund via PayPal, with no compensation offered for the inconvenience caused. It's nothing short of a frustrating experience dealing with them, as they seem to have no qualms about brushing off their customers' concerns.

Never ever buy anything from them Never ever buy anything from them. Sold broken laptop and refuse to repair it unless I pay for it. They keep saying its customer damage/missuse and not manufacturing issue despite of the picture proof of the issue being present day one out of the box. Its like hitting a brick wall trying to talk to them as they just ignore facts. Shady practice and scamming customers out of their money. Somewhere near 360 quid for repair on a laptop that costed 2500 quid that was faulty from the box. When calling them they refuse to put a manager on telling me to email complaints instead.

10/10 - ⭐️⭐️⭐️⭐️⭐️ I brought ASUS Zenbook when it was in SALE. I used discount code as advertised in website. When I received a confirmation of purchase email. I was shocked to see an invoice from LaptopOutlet. I was a bit worried when looking into negative reviews. OFCOURSE!! Your mind captures most of the negative than positive. But to be honest there were more positive review than negative. So I waited patiently, then my product arrived. Opened the box, brand new. No problem what so ever. Happy with the service and quick delivery. Will definitely purchase in the near Future.

ROG STRIX LC 360 RGB Ordered on the Tuesday came on Thursday, packaged well. The cooler itself is brilliant, keeps my overclocked CPU at a perfect temp with literally no noise. The ARGB work well with Armoury crate. Fan speeds are setup with Fan expert, so don’t need to worry about changing any speeds myself or doing any profile for them, does it all for you.