ROG STRIX LC 360 RGB Ordered on the Tuesday came on Thursday, packaged well. The cooler itself is brilliant, keeps my overclocked CPU at a perfect temp with literally no noise. The ARGB work well with Armoury crate. Fan speeds are setup with Fan expert, so don’t need to worry about changing any speeds myself or doing any profile for them, does it all for you.

Never ever buy anything from them Never ever buy anything from them. Sold broken laptop and refuse to repair it unless I pay for it. They keep saying its customer damage/missuse and not manufacturing issue despite of the picture proof of the issue being present day one out of the box. Its like hitting a brick wall trying to talk to them as they just ignore facts. Shady practice and scamming customers out of their money. Somewhere near 360 quid for repair on a laptop that costed 2500 quid that was faulty from the box. When calling them they refuse to put a manager on telling me to email complaints instead.

Stay away from Asus store! Horrible service Stay away from Asus store at all costs. I made the mistake of making a purchase here just because it was £20 cheaper than Amazon. I received no updates for a while. Not on my account, not in emails. Then the "processing" indication turned to "completed" after I get an SMS from DPD saying they couldn't deliver. With no option to make any changes, I called the store. Horrible customer service! I got a reply saying it is not their responsibility that the order couldn't be delivered! After two weeks of back and forth I couldn't get anywhere with them. So I made a complaint to PayPal and got a refund thanks to their flawless service.

I opted for free delivery 2-4 days I opted for free delivery 2-4 days. Should have gone for paid 24 hrs would have been less stressful. I had to ring Asus (Kalina) as heard nothing from courier as promised. However, she promised delivery before the end of 4th day and this happened. Well done her, she honestly sounded interested in my concerns and was calm throughout. So any problems were only in my tendency to worry about £1200 in the UK courier service. So, Asus, you did exactly as you said you would except I wasn't aware item was out for delivery until I called. Small issue.

Selling out of Stock Inventory! FiveTech Ltd, the company behind the ASUS brand in the UK, demonstrated their incompetence yet again by cancelling not one, but two of my orders within a single week. Their excuse? Claiming oversold items and a complete lack of inventory. It's astounding how a supposedly large company can operate with such chaos, coupled with abysmal customer service and a profound ignorance about their own products. To add insult to injury, I was left waiting for several days for a refund via PayPal, with no compensation offered for the inconvenience caused. It's nothing short of a frustrating experience dealing with them, as they seem to have no qualms about brushing off their customers' concerns.