Love Workfront for waterfall, proofing & Intake - Agile needs work For the most part, Workfront is pretty easy to use. It works well for waterfall projects. Customization is highly flexible (almost TOO customizable)! The reason I gave it 3 stars vs higher marks is due to the limited agile functionality. We are having trouble adapting teams who are used to JIRA to now use Workfront. It's a constant challenge as JIRA users want some of the same function in WF and it's just not there yet. Overall though, Workfront has aided our move from a manual proofing process (sending big PDFs through email) and has helped streamline our intake greatly. Their support & help services are stellar. Lots of training available--be ready to become an SME if you adopt!

Workfront is one of the best Project… Workfront is one of the best Project Management tools I've used! Why is is it the best? Many reasons - with some simple knowledge just about any user can start to build out their portfolio/projects to quickly wround up all needed users to perform the needed tasks. All while having the tool monitoring the life cycle of the project and keeping all involved uptodate on its status/progress. The simple abilities needed to create custom reports needed based on the needs of the audience(s). So many reasons including the Workfront staff and community, its a widely adapted application and with that large user base, its great to virtually meet these users online to learn and share!

too complicated overly comprehensive without the ability to hide/remove a lot of stuff we don't need too steep a learning curve for implementation and new users there ought to be instance tiers for smaller organizations that don't need all the things

New to workfront Let me start off by saying that I'm very open minded about new software. I was hoping to leverage workfront as a project management tool and an IT-Help Desk work request tool. Three basic key elements, I was looking for in my review was: 1. Ease of use for user and admin 2. Easy to manage projects work and requests at a glance 3. Quick reporting tools to track project status/hours or work request status/hours Perhaps I need to play around with my customize views a little more or it’s just a software limitation, but coming from an IT Help Desk environment in my previous place that uses BMC Track-It and CRM software heavily, I find workfront has room to improve. Perhaps in the next version we can have information all displayed in one central screen and users can customize what they don't want to see.

The application requires much…customization The application requires much customization by Admin profile in order to get the user interface and functionality shown during customized sales demos. We've been setting the application up for 3 months and are still customizing views/reports/layouts... The help desk is good with hints/tricks and quick responses, however some items they can't help with. OOTB settings can not be edited - such as default expense types. For worker licences, once formatted views and reports are set then it should be fine for them, however that process takes much longer than expected. I anticipate that the customization will continue for some time and perhaps continuously as the tool evolves.