DORTMUND _DIF
SEI backed the Omega 200W GaN USB-C… I backed the Omega 200W GaN USB-C Charger, first it took ages to get and then the first time i used it when i was in a country with english contact i was happy to have it with me so i put it in and charged over night in the morning the contact was broken without anyone touch it so i could not use it on the vaccation. So when i came home i contacted support and they wanted me to send pictures of the broken one i did not have it left becuase it was completly useless. and i did not wanted a new charger i wanted the english contact just that and they could not even send that, when i backed them at kickstarter. Backer number#3832 So when the new model with 270 came i was nearly backing again but then why should i they could not even send me a english contact. So what should happen if the product is broken asweel and to see all reviews i did the right choice because they do not care about us after they got the money. All i wants is a english contact, then you have companys like Temu if anything is bad you get a refund and do not even have to send it back, talk about difference in customer service...
PG
GBCustomer support is bad. Customer support is non existent. Supported them on indiegogo and my Omega200W was meant to come with travel adapters. They sent out an email that I can get charger sooner and pay extra $9 for shipping of adapters to come at later date. I opted for that and glad I did, as after multiple emails for the past 14 months still no sign of adapters. Edit: After writing this review I was finally sent the adapters. Make a conclusion yourself. Also those adapters are of not the same kind of white as the charger, more like antique white/yellowish.
Eric
GBDid not receive order Ordered a charger. I only received a cable. Mylene, a customer happiness representative, refuses to correct the problem and send me the €110 product that I ordered.
Andy
GBDo not buy from Chargeasap! Ordered a spark power bank from Chargeasap on 11th Jan 2021 still not received, over a year later for £113 But have found an almost identical unit from a different company. (Looks identical too) selling for £84. So would recommend any body thinking of purchase for Chargeasap, just consider you will be spending more on an item that will probably not turn up for a year, so look on amazon that will cost less and you will obtain in a reasonable time. Prestigio Graphene PD Watch Power Bank Multiple Device Wireless Charger 18W USB C for £84. Please check other places eg amazon prior to ordering from this Chargeasap!
Philippe Selot
CHZeuz not working, no reaction from Customer Care Massive delay in delivery, then when it finally arrived, it was not working, black display. Contacted Customer Care, had to send a Video showing it is not working. Since the video was sent, 3 weeks ago, no feedback, no solutions offered, nothing! Avoid this comapany!