Terrible customer service Terrible customer service when something under warranty goes wrong. They can’t make money off you then you know, so they just treat you like crap. Dennis their service Manager at Columbus Microcenter sucks.

Shocked to Hear MC Has Negative Reviews I have been a customer of Microcenter for years and have bought numerous laptops and other gear from them and have never had an issue. In fact when I learned from an online forum and computer news site that Microcenter had bad reviews - I was shocked. I feel far more secure buying my equipment from a local store with actual people with whom I can interact than buying online from sellers unknown.

Great store in St. Louis I had an issue with a motherboard ram cpu bundle bought at the St Louis store. I spent hours trying get it stable. The store was fantastic providing a complete replacement of the problem components the same day that I reported the issue. The replacement build then booted up first time and is solid as a rock. Highly recommend for a great tech shopping trip and service that will exceed your expectations.

I want to say they were very nice to me… I want to say they were very nice to me as an international buyer that travelled 1200 miles to get a GPU , however I could have felt some racism from the guys at the front when they made some excuse and told me only US citizen can buy from their store which made no sense at all . I wish they get themselves rectified in there . Cashier's were super awesome and they even helped me out when I had a cab waiting . True customer service!!

Ghosted and Ignored After you Spend $$$$ Microcenter is fine for advice when willing to spend thousands to build a system, but heaven forbid you have a problem. Their tech team is incompetent – at best. After spending more than $4,000 on a custom-build, they simply throw their hands in the air when it does not work. Beware if you need anything more than an off-the-shelf piece of equipment.