Most unprofessional company I have ever encountered Reserved a Smart TV online upon conversation with the Micro center customer rep over phone. He assured this is brand new TV and I can reserve it by paying the amount on the website. When I went to pickup the TV at their Paterson, NJ which almost about 45 mins drive, store manager says if I need the TV I will have to pay extra $800. He said website has incorrect data and is maintained by their Corporate office. He can do nothing about it. One piece of advice to the company. Be little professional and stick to your word. Never going to recommend them to any of my family & friends.

No clue Service department I took my 2in1 laptop in to get the broken hinges repaired. A month later it was done, except the tablet function didn't work. They took it back and again after another month I discovered the touch screen in tablet mode quits working after 5 minutes. Worst service ever. They have no clue what their doing.

I was overcharged for discounted item I was overcharged for discounted item ROXIO CD & DVD burning 2 sale price on box $15.35, charged 29.99, today 10/5/23, Dallas Location reference: 131-PO-1318933 12;34 PM item #632596. As a disabled Viet Nam VET, I have limited chances to shop, your store is far from me. Shame on you

Do not buy things here. No returns! Do not buy things here. You cant return them. The 15 day returns are a joke. Nobody has that kind of time commitment. Two mothns ago they suckered me into buying a premium grade display $149 over online price that is not compatible with macbook laptop. Went in to the store with packaged product and receipt, asked for store credid and they would not honor the return. Stared looking at networking products, all on average 15% over retail market average. Honestly some brick and mortar dinosaurs like this dont deserve to be supported. Amazon to the rescue. I will line Besos’ pockets in exchange for decent customer service.

Ordered a refurb Lenovo thinkcentre Ordered a refurb Lenovo thinkcentre. Within 10 mins got a email to proceed to the store. I selected curbside pickup, we waitied about an hour in our car. There was a line to limit people into the store in Queens, NY, considered to be the worst Covid outbreak worldwide. Employees were safe, and limiting people in the store. The curbside pickup delivery guy knew the order, got it quickly, and put the computer in the backseat of the car. I will be a long term customer to support local business. Stay safe.