This is an amazing place to visit Everyone was incredibly friendly and helpful. They were incredibly educated and were able to recommend several products that would help with my new job editing videos. I can't say enough great things about this company!

Do not buy things here. No returns! Do not buy things here. You cant return them. The 15 day returns are a joke. Nobody has that kind of time commitment. Two mothns ago they suckered me into buying a premium grade display $149 over online price that is not compatible with macbook laptop. Went in to the store with packaged product and receipt, asked for store credid and they would not honor the return. Stared looking at networking products, all on average 15% over retail market average. Honestly some brick and mortar dinosaurs like this dont deserve to be supported. Amazon to the rescue. I will line Besos’ pockets in exchange for decent customer service.

On 3/23 my wife went to do a return On 3/23 my wife went to do a return , basically returning a gaming labtop that I purchased from microcenter . I have indeed purchased 4 labtops within the last 30 days , and have exchanged them either due to thermals , performance not what it was advertised or reviewed or defective unit . Last purchase was a msi Titan 18hx , when spending 5k on gaming labtop , which is a very expensive investment you have to be 100 percent about the product your buying . My biggest concern today isn’t the fact they were upset because I swapped the device , my two major concerns are one the way the General manager approached her asking her what happened ?? And his tone and his approach , he stated that he wouldn’t be able to do any more returns due his loss of money from a financial side , which we did anyways because it was within the return period , as a general manager he should have greeted her first asked what is the reason her husband keeps returning labtops , as a leader running his building where all his associates are watching him and how he offers customer service in a time where every dollar spent could be detrimental to his business survival he actually doesn’t care . I hope this review reaches as many people as possible to understand that customer service and how you are treated is very important because people now have options , and where to shop . Their listed specs don’t match what their vendors send them and that is a problem . For example the MSI titan was advertised and listed that it will run the 64 Gig ram configuration at 5600MHZ which it doesn’t not . Out the box it runs at 4000MHZ and once you manually set the timings to anything above 5200 it becomes unstable and crashes . That isn’t the consumer fault that’s their fault . Also their open box items are stated that they are open box , meaning that a customer purchased them and returned them which now is an open box which isn’t the case for their open box policy . Their open box could mean they opened the unit for repair , or faulty screen which in that case should be listed as refurbished or reconditioned . I’m already in touch with with their corporate office and will be also filing a BBB complaint against this location for how they treated my wife . This is by far the most poor service I have ever acknowledged in my entire retail career .

Ordered a refurb Lenovo thinkcentre Ordered a refurb Lenovo thinkcentre. Within 10 mins got a email to proceed to the store. I selected curbside pickup, we waitied about an hour in our car. There was a line to limit people into the store in Queens, NY, considered to be the worst Covid outbreak worldwide. Employees were safe, and limiting people in the store. The curbside pickup delivery guy knew the order, got it quickly, and put the computer in the backseat of the car. I will be a long term customer to support local business. Stay safe.

Very bad service Very bad service: store credit card very slow credit available. Store supervisor told me buy use other cards first, then back return, recharge with store credit card get 5% discount. But when I did, Operations Manager Joseph Johnson said no, even said I wasted their time, let me shop at Amazon. Sales Manager Michael Sayegh behind me said: Don’t come back. I want their head Manager call. They not dare to give me.