TOTAL SCAM OF A COMPANY. STAY AWAY. Horrible sound quality. They automatically sign you up for premier service and start charging your credit card for that after the first 3 months. Then when you try to cancel in the online account, the only option you are given is to call customer service to change\cancel service. But the customer service hours are very limited.

Great Features and Mobile App We have had Ooma Office for a few years now and it has been a huge upgrade compared to our previous provider. We love being able to have a mobile app to dial out as our main office number from anywhere. We have the flexibility at our fingertips to transfer the phones to any number at any time. There are rare outages, but that would happen anywhere. I have, at times had trouble getting through to support after hours, but that is rare as well.

Ooma does not care about customers I was offered a chance to sign up for a free Ooma account as part of a package deal with T-Mobile. When things went wrong with T-mobile, I canceled my account and returned their equipment. When the Ooma equipment arrived, I called to ask for a return label; I hadn't opened the box or used the equipment. The customer service rep refused to send me a label, and we ended up having to pay nearly twenty five dollars to ship it back! I think this is very poor customer service indeed!

DONT SIGN UP DONT SIGN UP, YOU CAN"T CANCELI do not recommend this company at all.They charged my credit card almost $900 I would give them a negative 5 if I could. It is impossible to cancel your subscription Very dishonest company especially one that you have to give your credit card information to and feel they can just charge whatever they would like.the salesman lied, the managers lied and the admins lied,The service is actually terrible. I have technical issues at least once a week, sometimes more. The phone doesn't ring

Get Calls At Home As a small business, Ooma has provided us a great option to keep our business. We were grateful for an internet based phone when the pandemic first started in 2020 as it allowed us to continue to answer calls at home, this feature was invaluable to us. We have since referred other small healthcare businesses like ours!