Steer far and clear They will promise you that their service can do everything you need but as soon as you realize they lied and they cannot hold up what they promised, apparently it’s too late to receive a refund because it is no longer the same day you signed up. It hasn’t even been a month - it’s been 8 days and the service was never used. Steer far and clear from OOMA. They will lie and steal your money.

Ooma does not care about customers I was offered a chance to sign up for a free Ooma account as part of a package deal with T-Mobile. When things went wrong with T-mobile, I canceled my account and returned their equipment. When the Ooma equipment arrived, I called to ask for a return label; I hadn't opened the box or used the equipment. The customer service rep refused to send me a label, and we ended up having to pay nearly twenty five dollars to ship it back! I think this is very poor customer service indeed!

Once Ooma Always Ooma Ooma is happy to sell you phones never telling you that even though you purchased the phones you don't actually own anything but a paperweight if you leave Ooma. Even if you bring your own phones their terms say that the phone can now only be provisioned to Ooma. So unless you have the capacity to manually provision phones NEVER USE OOMA!

Excellent from sales to service From sales to service, I've had zero negative experience with them. I've had the service for three months now and so far we've had no problems with the system. And my one call to customer service so far was easy and I had my answer. I've just heard from other colleagues about the problems they're having with their particular VoIP system. Ooma - so far so good. And the email sent for each message is invaluable for me.

DONT SIGN UP DONT SIGN UP, YOU CAN"T CANCELI do not recommend this company at all.They charged my credit card almost $900 I would give them a negative 5 if I could. It is impossible to cancel your subscription Very dishonest company especially one that you have to give your credit card information to and feel they can just charge whatever they would like.the salesman lied, the managers lied and the admins lied,The service is actually terrible. I have technical issues at least once a week, sometimes more. The phone doesn't ring