I am writing hoping this may save some…time and money I am writing hoping this may save some poor soul the agonizing experience it is to deal with Corsair and their customer service team...Its horrendous. If an agent responds at all it will be a terse and unhelpful, uncaring response. Then, they don't respond at all. Currently they have both my money and the defective computer they were to replace. Been two weeks, No reply's no help until I am forced to seek a charge back. At one time they were the best and most caring. Now they practice deceptive web ordering and gross negligence with customer care. Inv C1163329 for Corsair Investigations.

Very disappointed with replacement I have fans-very good, Keyboard -very good. But recently I have bought PSU RM850e with 7 years warranty. Unfortunately it failed after only 8 months. The Corsair whas good for quick replacement,a bit rocky dispach with UPS(their tracking system never recorded any movement,froms drop off to delivery). Replacement arrived quickly. The same model but refurbished not brand new!? What is nothing wrong with refurbished but automatically my long 7 years warranty (that was only reason why I choose so expensive PSU in first place-probably like most customers) Dropped to only 1 year warranty. I would never buy this product with 1 year warranty. Thats why only 3 stars. It should be brand new with full warranty or offer extended warranty-to fit warranty of original product. Very disappointed 😞

Warranty means $hit… I bought some a 32gb Corsair Vengeance ram chip for my sons laptop. After 3 months the Ram was causing the computer to get the BSOD. Since I had to wait for my son to bring down his computer from his mother's house in a different State, at the 6 months mark I pulled the Ram and re-installed the original Ram and the BSOD of disappeared. So I put in a request to have the Ram replaced, since I bought the brand new sealed Ram off an Ebay seller and not an approved stockist, Corsair will not honour the warranty. Stay away from Corsair products. This is the last Corsair product I will ever buy.

Horrible desktop application and poor battery life Horrible desktop application. Full of bugs and headset disconnecting constantly. After less than one year of use headset battery broke, got a new one and that headset broke as well in less than one year. Headset has always turned off randomly even in use and with full battery. Never buying your headsets anymore. Only positive thing is that they have a good microphone quality and they are comfortable on ears. Sadly the battery and connection have always been trash.

Great products let down by bad support Great products let down by bad support. You need to teach your staff that some RTX 4090s need a 600w tdp power lead and the one that comes supplied is not fit for purpose. I have given up after 2 weeks trying to explain this to the person dealing with my support request and am now just going to buy the correct lead.