Very disappointed with replacement I have fans-very good, Keyboard -very good. But recently I have bought PSU RM850e with 7 years warranty. Unfortunately it failed after only 8 months. The Corsair whas good for quick replacement,a bit rocky dispach with UPS(their tracking system never recorded any movement,froms drop off to delivery). Replacement arrived quickly. The same model but refurbished not brand new!? What is nothing wrong with refurbished but automatically my long 7 years warranty (that was only reason why I choose so expensive PSU in first place-probably like most customers) Dropped to only 1 year warranty. I would never buy this product with 1 year warranty. Thats why only 3 stars. It should be brand new with full warranty or offer extended warranty-to fit warranty of original product. Very disappointed 😞

Perhaps a polarizing opinion seeing all… Perhaps a polarizing opinion seeing all of the other reviews, but I want to voice my positive experience with Corsair. I have had Corsairs products in my repertoire for a long time and this company has always done right by me, sometimes to a ridiculous degree and I just have to give props where they are due. Most recently, my latest "issue" has been that I bought a K70 RGB PRO keyboard, however it did not have a palm rest and I found the edge of the keyboard to be a bit uncomfortable. I looked for a replacement part but found that it wasn't amongst the usual replacement parts that Corsair offer. I did however find that I could just raise a request with Corsair warehouse and received the part for a flat $15 shipping fee. As a big proponent of right to repair I LOVE that Corsair have spare parts for what seems to be all of their products (even ones that have been discontinued) and they provide this at likely no profit to them. I am a big fan of Corsair and will continue to both use their products and recommend them to my peers as I hold them in very high regard.

Product quality is mixed. Support and customer service is dreadful Corsair products are of mixed quality, their support however is beyond subpar. If you post on here or Reddit they will comment as if they will look in to your issue. Very quickly you will discover the apathy, ignorance and dismissiveness that so many have experienced. In a series of emails and messages exchanged with Corsair, where I clearly articulated a few technical questions the agent(s) and even team leader opt to ignore said questions and usually reply answering a question I never asked. To say this is frustrating is such an understatement, no less so when I’ve spent 4 figures on their products.

300€ Keyboard and a Invading Software Recently i bought a 300€ Keyboard from this Company for my Homeoffice. The Keyboard works well, its high quality and what i expected from Corsair. What annoys me is that i am forced to have their Software running so that my Keyboard can set its Colorscheme (pure White). Because it got a Battery included i expect it to remember its configuration without starting the Software and having it run in the background. This will be the last Keyboard from the Company and i will go a extra Mile to exclude them from my PC Builds all together. This is absolutly unacceptable.

Worst possible company and warranty Worst possible company and warranty. The new headset cracked when putting on my head, the headset was brushing my face sides when it cracked. As per warranty, this is user damage for the crap they produce. Then there is their trash software that REFUSES to be uninstalled and uninstallers can't detect it! There will never ever be anything from Corsair in my PC!